I think this will be my first time blasting a company for shady business practices and not making it right. I hope it will be my last.

Update: As a result of this post, the manager of the Vancouver Airport Hertz location emailed me and honored the original booking rate. Still annoyed it had to come to this, though.

Background

I went to Vancouver, BC this weekend on a last-minute wedding anniversary trip with my husband. They don’t have Uber, and I soon found out that it was likely because the local taxis and car rentals are so inexpensive, that Uber would have a hard time surviving. Continue reading →