Hi everyone, I just got my Jetblue Business and scoured their site for how to set up autopay. I couldn’t find it anywhere (their website rivals Bank of America’s in terms of user experience…), so I had to call their number to talk to a representative. Their number is 1-877-907-7470, and here are the instructions on how to set it up:

You must mail a letter (there’s no form) to:

Business Card Services
PO Box 84030
Columbus, GA 31908-4030

Here’s a template letter I wrote:

To whom it may concern:

I would like to set up autopay on my account [INSERT CARD ACCOUNT NUMBER].

Routing number: [ROUTING]

Account number: [ACCOUNT]

[CHECKING or SAVINGS?]

I would like autopay to pay the previous statement balance each month [or to pay the minimum required each month].

Thank you,

[YOUR NAME]

Hope this helps anyone out there searching for how to do the same! I asked if there is a fax number or email we could send this to instead, and there is none.

Update: I called them 2 weeks after I sent the letter, and they confirmed that my account was set up for Autopay. It’s not apparent anywhere in my online account. Also, while I was on the phone with them, they explained the following things, which you can take with a grain of salt, I’m just reporting what they told me–

  • When you pay your account, you should pay the CORPORATE account, not the individual card itself. Everything goes on the Corporate account, including late fees, finance charges, etc. The card is for your individual purchases.
  • If you accidentally pay your business card instead, it’ll still go up to the Corporate account, but it’ll take longer to get there.
  • Once you pay your account, your credit limit on the card does not get freed up until the cycle ends. So even if you pay in full on like the 1st, but your cycle ends on the 20th, the card goes to $0 on the 20th.