Hello from Queenstown, where you get to wake up to this every morning:
Unfortunately, it wasn’t all rainbows and butterflies getting here due to a snafu we had at the airport with our checked bags. To put it simply, we ended up shelling out $120/bag per person as the result of a series of mistakes we made.
Let’s start at the beginning. We purchased our tickets through Amex Travel, and we bought them for a Virgin Australia codeshare operated by Air New Zealand. At the time of ticketing, there was a notation saying that checked baggage fees were not charged at the time of booking, but as far as I’ve seen it says that for all tickets, and since it was an international flight, we assumed that a baggage allowance was included in a ticket. Furthermore, Michael has Star Alliance Gold status through a status match to Copa Airlines, which theoretically entitles him to an extra checked bag. So we were doubly good, right?