I recently received updated cardholder agreements for all my Citi cards. Normally this wouldn’t be a big deal and I tend to skip reading these, but I noticed a big clause about a new arbitration provision. It also said:
You have the right to reject this arbitration provision. If you reject, your account will no longer be subject to an arbitration provision. You can reject arbitration by writing to us at PO Box 6195, Sioux Falls, SD 57117-6195 stating that you would like to reject the arbitration agreement. Your letter must be postmarked on or before [various dates in end of December or early January]. We will not close your account if you reject this change.
I’m not a fan of mandatory arbitration agreements in general, as I feel like they can sometimes stack the deck against the consumer and takes away the option to sue. It’s probably unlikely I would sue, but still.
Anyways, I’m not a lawyer, but this is what I wrote up:
1234 XXXXX Drive
XXXXX, XXX 12345
Phone: (XXX) XXX-XXXX
Citi Credit Cards
PO Box 6195
Sioux Falls, SD 57117-6195
Recently I received a letter notifying me of new cardholder agreements on all my Citibank credit cards. I’d like to reject the arbitration agreement on all my Citibank credit cards.
The cards in question are including the following:
Costco Visa ending in XXXX
Citi ATT Access More ending in XXXX
… and so on
If you’d like to reject the arbitration provision, I’d also write them a letter by sometime next month. You can’t do this over email or phone or secure message, so time to bust out the pen and paper or word processor. It’s not something that is necessary but I like to leave my options open.